Refund policy
All sales are considered final. If customer is not satisfied with their order, you may request an exchange or receive store credit for eligible items.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return for exchange or store credit.
To start a return, you can contact us at thedirtysouthapparel@gmail.com. Please include your order number as well as the reason for return.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. All customers are responsible for paying for return shipping label.
You can always contact us for any return question at thedirtysouthapparel@gmail.com.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.